Bucharest / May 13, 2021 - IBM Global Business Services (GBS), the services and consultancy arm of IBM, and QUALITANCE have been selected by Banca Transilvania to deliver an integrated, unified, and scalable digital solution that creates omnichannel and AI-driven experiences for customers and employees. The new solution was developed on the FlowX.AI technology platform.
The FlowX.AI platform initially created by QUALITANCE helps Banca Transilvania redesign, simplify, and automate digital interactions between employees and customers, accelerating current operations and future digital developments. The three partners - BT, IBM GBS, and QUALITANCE have implemented the FlowX.AI platform and integrated it with multiple existing systems.
The first digital solution developed on top of FlowX.AI will be scaled across the bank’s entire network of over 500 branches. The scalable, integrated digital solution provides a single, unified, AI-powered front-end, centralizing and automating internal processes in hyper-intuitive collaborative flows. This solution enables Banca Transilvania employees to work easier, smarter, and faster, ultimately benefiting customers who enjoy a simplified, hassle-free experience when performing banking operations.
FlowX.AI, the platform spinned-off by QUALITANCE, revolutionizes the way large enterprises from industries such as banking & financial services, telecommunications, oil & gas or media, build and deliver digital interactions. The QUALITANCE FlowX.AI platform helps companies develop highly scalable, intuitive digital interfaces 10 times faster than existing alternatives, and harness the power of AI and behavioral design.
Based on a novel and hyper scalable architecture, coupled with a large library of reusable components and Artificial Intelligence at every level of the platform, FlowX.AI accelerates the development of new digital functionalities allowing complex banking modules to be implemented in just 10 weeks.
The user interface layer of the platform creates hyper-intuitive interactions - combining elements of behavioral design and AI algorithms that guide users, optimizing users’ time and effort, and eliminating the need for training even for non-digital-native users.
About the FlowX.AI platform
FlowX.AI is on a mission to transform the broken experiences in banking and financial services, oil & gas and other complex industries, so that they delight their customers and drive growth.
With the world’s first AI-generated UI and ZeroRedeploy (™) technology, FlowX.AI helps enterprises build and launch omnichannel digital products and experiences in 10 weeks, without changing their existing infrastructure.
The platform enables citizen-developers to create unified interfaces in real-time, while supporting the hyper-automation of business processes. For more information, please visit www.flowx.ai
* FlowX.AI is a technology platform that was spinned off QUALITANCE, formerly called “Paperflow”.
QUALITANCE is an international technology and innovation company that builds digital products and businesses for global organizations. QUALITANCE leverages behavioral design and emerging technologies such as AI and Machine Learning to create innovative digital products and services and help large organizations step in the digitally hyper-scalable 21st-century economy.
In over 10 years of existence, the company has built its presence across 3 continents – Europe, US & Australia - from Bucharest to San Francisco, New York and Sydney, and has worked with some of the world’s biggest companies - News Corp, Virgin, IKEA, Johnson & Johnson, or Ford - on digital transformation and innovation solutions.
QUALITANCE has been recognized by the Financial Times 1000, Inc.5000 Europe, Deloitte Technology Fast 50 Central Europe and Technology Fast 500 EMEA as one of the fastest-growing technology companies. In 2017, QUALITANCE was awarded Company of the Year by the Employers Association of the Software and Services Industry (ANIS). In 2018, the Bucharest Stock Exchange presented QUALITANCE with the Made in Romania Award for being one of the companies that will contribute to the growth of the national economy.
For more information about IBM GBS, please visit https://www.ibm.com/services. To learn more about IBM’s insights and solutions for banks, insurers and other financial services providers, please visit www.ibm.com/financial-services.
Head of Marketing & Communications
Author: Monica Dumitriu